Legal
Privacy Policy
How KOORG Coffee collects, uses and protects information submitted through koorg.coffee.
KOORG Coffee's registered entity name, GST, FSSAI and grievance-officer details will be published on this page once they are confirmed. Until then, please contact us through the enquiry form for anything requiring these details.
What we collect
We collect only the information you submit through KOORG enquiry, partnership, wholesale, Academy and event forms — typically your name, email, phone number, city, organisation and the message you send. We also record basic campaign attribution (such as the page and referral source of the enquiry) so we can respond in context.
Why we use it
Your information is used to respond to your enquiry, to prepare quotations or partnership proposals, and to keep a record of our conversation. Marketing updates are sent only if you explicitly opt in, and you can withdraw that consent at any time.
How it is stored
Enquiries are stored in KOORG's own customer database with access restricted to authorised KOORG staff. We do not sell personal information, and we do not share it with third parties except where a service provider is required to operate the website or to deliver a service you asked for.
Payments
Online payments are not enabled on koorg.coffee. No card, UPI or bank details are collected or stored by this website.
Cookies and analytics
We use privacy-conscious, first-party event tracking to understand which pages and forms are used. We do not build advertising profiles from this data.
Your choices
You can ask us to correct or delete the information you submitted, or to stop contacting you, by replying to any KOORG message or sending an enquiry through the contact page.
Other websites
koorg.coffee links to 6oz.coffee, our flagship café website. That is a separate website with its own policies; this policy does not apply to it.